13/10/2025
Customer Service & Operations Assistant β Xpert Moto Group
π Lewisham, Sydney | π° $70Kβ$80K/year | π Full-time (MonβFri, 8:30amβ5:00pm)
About Us:
Xpert Moto Group is a dynamic motorcycle company in Sydney offering rentals, tours, mechanical workshop services, and an e-commerce store for motorcycle parts and accessories. Our workshop handles a wide range of bikes daily β from scooters to high-performance motorcycles.
About the Role:
Weβre looking for a motivated Customer Service & Operations Assistant to support our front office, online shop, and workshop. This is a hands-on role perfect for someone who enjoys variety β from helping customers and packing orders to assisting in deliveries and workshop coordination.
Key Responsibilities:
Respond to customer inquiries via email, phone, and in person
Manage rental and service bookings
Pack and dispatch online store orders
Deliver and collect motorcycles using the company van (driverβs licence required)
Assist the workshop team with basic mechanical tasks
(Bonus) Contribute to social media, photography, and marketing content
Requirements:
β
Excellent communication and customer service skills
β
Valid driverβs licence (manual preferred)
β
Basic mechanical knowledge (motorcycles preferred)
β
Passion or experience in the motorcycle industry
β
Reliable, organised, and proactive
β
Good computer skills (Shopify or similar experience a plus)
β
Social media or marketing skills are a big advantage
What We Offer:
Full-time, stable position in a growing motorcycle business
Friendly, supportive environment
Opportunity to grow across multiple areas β customer service, workshop, e-commerce, and marketing
π© Apply now: Send your CV to [email protected]