06/18/2026
Effective immediately, we will no longer ship to customers in member countries of the EU. The reason is that an EU law demands compliance with a 14-day 'cooling off period', which is not manageable or acceptable for a small business like us.
Starting June 19, 2026, EU Directive 2023/2673 requires all online stores selling to EU buyers to provide a clearly visible 'withdrawal button', an easy way for buyers to exercise their existing 14-day right of withdrawal (also known as the 'cooling-off period').
What compliance looks like
• A clearly labeled button or link on your store that buyers can easily access
• A two-step confirmation process where the buyer provides their name and order reference
• An automatic confirmation email sent to the buyer
What happens if you don't comply
After June 19, merchants without a compliant withdrawal feature risk:
• Legal warnings
• Fines (up to 4% of annual turnover in some member states)
• Extended withdrawal period; the 14-day period may be extended to 12 months and 14 days
Thank you for your understanding!
