His n Hers Automotive Solutions

His n Hers Automotive Solutions His n Hers Automotive Solutions! Auto Loan cars, all repairs. RWC: 10991 LVLP,
Air con: AU21946

When you buy a car, it's exciting! The promise of new adventures, new mod cons you may not have had in your past cars (m...
19/06/2026

When you buy a car, it's exciting! The promise of new adventures, new mod cons you may not have had in your past cars (maybe climate control or a spiffy 360 camera system, or something relatively standard like bluetooth), new compartments and maybe more power.
The car you're looking at buying has probably just been washed, has some gloss sprayed on the tyres, and has that freshly-steam-cleaned carpet smell. It looks great, goes well and you're quickly getting your heart set on it.....but is it a lemon in disguise? Are the current owners selling it because their mechanic has found a ton of mechanical problems with it - problems you can't necessarily see?

Whilst roadworthy inspections and certificates (Victoria, Australia) are an excellent indicator of the condition of safety items, it is not an overall inspection of the entire vehicle. Given that roadworthy certificates are only valid for 30 days, you may purchase a vehicle that comes with a RWC, and then need brakes or tyres in a couple of months time. Or, the motor may be a lot more worn than you realised. That’s an expense you may not have been expecting!!

There are ways to protect yourself from a bad purchase.
1. If you have an idea of the model you're looking for/at, message or call a mechanic you trust and ask them for their opinion on that car. We often tell our customers not to bother with certain brands and models because they're known lemons!! Or your mechanic may give you a year range to avoid, or one that's better than others. Or they may give you a better option - something similar that will cost you less in repairs and give less headaches.
Google is also your friend here - see if the model and brand you're thinking of has a bad general reputation online!
2. Make sure you check the car thoroughly when you first inspect it - if you're not confident that you can check basic items on a car, take someone with you who can! See below for a list of things to look at!
3. If the car seems good after steps 1 and 2, then have a mechanic you trust inspect the car for you.

When you go to inspect the car, have a look at the following items:
- does the car have the service book in it, and if so, has the scheduled servicing been done? A car that has missed services indicates that it may not have been well taken care of. Missed oil changes can come back to bite you with a sludgy engine down the track.
- do the tyres have a lot of tread on them or are they quite worn? Are they wearing evenly across the tyre? Tyres can still be roadworthy but need replacing in a few months. If you buy this car, will you need to spend $400-1000 on tyres soon?
- does the general condition of the car match the kilometers it is being sold with? I once looked at a car for a friend that had done 87,000kms and looked very nice. It was clean and tidy, new tyres etc. But no service history. I was suspicious when I thought that the steering wheel was excessively worn at 10 and 3. At 87,000kms you would expect minimal wear on the steering wheel. I wrote down the VIN and did some research on the car and found out that it used to be serviced at my work, and 2 years earlier had been in for it's 200,000kms service!!! Someone had given the odometer a "haircut"!
- Ask if it is coming with a roadworthy certificate. If not, why not....to me, that says it'll probably need a lot of repairs to pass a certificate, and the owners knows this and doesn't want to bother investing the money in it.
- Open the bonnet and check the engine oil level and colour. Is the oil clean and at the correct marker on the dipstick? Or is it gluggy and thick, or low?
- check the coolant level and colour. Low coolant could mean it has a leak, and sometimes people just top it up with water to save money, giving it a weak colour.
- check the parts of the motor that you can see for obvious oil leaks (even though a lot of sellers steam clean the engine, it's still worth while checking).
- check all the window switches, electric mirror switches, heater controls, radio controls, indicators and headlight switches. Make sure they all work!! If they don’t, that’s more stuff for you to fix.
- check the seat belts - do they all click in properly? Are the belts themselves frayed? If they're frayed they will need to be replaced for a roadworthy certificate.
- is the paint and body work in good condition or is it hail damaged, have rust spots or is it fading?

Take the car for a test drive. Pay attention to the following items:
- does it drive straight down the road - veering to either side when you let the wheel go is indicative of wheel alignment issues.
- if it's an automatic, does it change gears smoothly? Rough or harsh gear changes can mean problems!
- when you brake does it stop well? Does it have a shuddering feeling as it stops? (brake shudder is common and requires the discs to be machined to rectify it). Or does it pull to one side when you brake (potential brake calliper issues)?
- are there any unusual noises....clunks, grinding, squeaking, banging?
- can you see smoke coming out the back as you accelerate, or when you take off from the lights?
Once you have had a good look at the car, and driven it, it's homework time!
- check that there are no outstanding loans or other finance on the vehicle. You don't want to get stuck with someone else's debt. This is called a PPSR check and it costs around 2 bucks!
- whether or not it has ever been listed as a written off vehicle (and if so, was it a repairable write off?). This can protect you from buying a rebirthed (and therefore illegal) vehicle.

If you're happy so far that the car is good, the final check is to have a trusted mechanic inspect the car.
A comprehensive pre-purchase inspection can take around 2-3 hours, and normally costs around $350. It should give you a list of roadworthy items PLUS a complete bumper-to-bumper report on:
• the condition of the paint work and interior,
• a visual inspection of the body structure (including checking for rust) and any indicators that it has been in an accident and the quality of repairs.
• A compression check on the motor (where possible), as well as any oil leaks, wear and tear or other issues present.
• An estimate on tyre wear and condition.
• front and rear brake wear, including brake disc measurements.
• transmission operation and fluid condition and level.
• clutch and gearbox operation.
• A diagnostic scan of the vehicle’s computer.
• Suspension and steering components, including all bushes.
• A road test to check handling, wheel alignment and stopping capability.
• The estimated cost of any repairs that may be required in the near future.

At the very least, this report could help you negotiate a better price on the car.
Reduce the chances of buying a car that may be worse than your old one and that may cost your thousands in repairs!
Arm yourself with knowledge and do your research, and you're more likely to end up happy with your purchase for many years!
Happy car buying!

One of our beautiful customers, Hannah, was unfortunate enough to be in an accident that wrote her car off last weekend,...
18/06/2026

One of our beautiful customers, Hannah, was unfortunate enough to be in an accident that wrote her car off last weekend, and we've been messaging most of the week about her potential next car....discussing budgets, lifestyle wants vs needs, and she has sent me car ads from FB market place and carsales to run my eye over.
I've worded her up in what to narrow down her search criteria with, so the car she's checking out tonight is one she's feeling confident about; she's also screenshotted our 'Guide to buying a used car' and is going in armed with what to look for.

I always tell my customers a couple of things about second hand cars:
1. If a car is coming without a RWC, you can pretty safely assume that it'll cost you around 3k to get it to RW condition - otherwise the seller would have done that already, and they've decided not to.
* The take away from this is that if you buy a car that does NOT come with a RWC, don't expect to get a bargain. Expect to get a bill to repair it.

2. A RWC last for 30 days. When we (or any other workshop) inspect a car, there's minimum thicknesses for some things like brake discs and pads, tyre treads etc, but that's as the car is presented on the day. The key words there are "on the day". The piece of paper lasts 30 days! And there's a reason for that. Someone can get a RWC, then drive down the road and do a burnout, blow a stop light, etc etc. (which is why we have 21 photos of every car that's inspected lol)
* The take away from this is that you can get a car with a RWC that passes, but then still need 4 tyres, and front and rear brakes in 2 months. So if you're seriously considering a car, we tell customers that if it's not near-new, consider getting a Pre-purchase inspection so you know if there's any up-coming repairs.

Buying a car is most often the second biggest purchase other than a house, so make sure you're making a sensible decision; be empowered with information!
That way, you won't end up with a lemon! (I can't not sing that word in my head!)

Monday Musings.....I had to google what Brands started with a C for Caroline or Craig. The pickings are slim.Chevrolet: ...
15/06/2026

Monday Musings.....

I had to google what Brands started with a C for Caroline or Craig. The pickings are slim.
Chevrolet: how does no sound? 😣
Chrysler: God no 😳
Chery: Oh hell no. 🤨
Citroën: Far out, this list is getting worse. 🤦‍♀️
Caterham: literally NEVER heard of these. I'm not taking my chances. 🫤
Cupra: Zero dealer support anywhere nearby, but it's my car's cousin, so I'm going with this one. 🤷‍♀️ At least they look kind of sporty.

What are you chosing?

We had a Nissan Juke in last week that was repeatedly going into Limp Home mode. Limp home mode is where your car limits...
14/06/2026

We had a Nissan Juke in last week that was repeatedly going into Limp Home mode. Limp home mode is where your car limits your speed and basically limps along, so you're moving but not fast - you can get home but don't be in a hurry! Usually your engine light is on and your car is behaving sick enough that you know to call your mechanic!
Which is exactly what this customer did.
His EGR valve (exhaust gas recirculation valve) had failed, which on this model is a common enough problem. Sadly for the customer, the engineers who designed the car put the EGR valve hard up against the firewall of the cabin, meaning there's just not enough clearance to get the bolts off without removing the entire engine.
The arrow is pointing at the EGR valve - all that effort for that 1 part!
I bet you if the engineers had to actually repair the cars, they'd design them differently 😂

We had a pre-purchase inspection in last week. We advised our customer not to buy it for a few reasons. It had done 90,0...
11/06/2026

We had a pre-purchase inspection in last week. We advised our customer not to buy it for a few reasons. It had done 90,000kms but had lived the life of a 150km car.
The sunroof didn't work (it got stuck open and took us an hour to get it closed.
It had a sketchy service history in the book.
Every filter looked like this (new filter next to it for comparison).
Numerous suspension bushes were torn.
All the drive line oils had never been replaced.
The end of the oil dipstick, which was plastic in this cars case, was broken off and MISSING lol! Where was it? Who knows. Hopefully not in the engine.

The owner claimed he "serviced it himself".

Nah mate, you just change the oil and filter. Cos if you had actually serviced it, you'd have replaced the filters, drained and replaced the driveline oils when they smelt burnt, rotated your tyres so they didn't wear like crap. You'd have pressed out those torn bushes and fitted some new ones - and you'd have had the skills to identify that they were knackered in the first place.
Changing the oil and filter does not a service make. It's a good intention, and it's better than nothing, but it doesn't put a protective bubble over your brakes and suspension and tyres and it doesn't wave a wand over your filters and the other oils in the car.
There's a reason why an apprenticeship is 4 years, and why qualified's don't think themselves to know it all at the end of those 4 years.....they know they've only just begun to learn.

So if you're looking at a car and the owner tells you they service it themselves, raise an eyebrow and then get an actual mechanic to run an eye over it. lol

👏👏👏👏 Vicroads sent us an email advising us of this 'planned upgrade' weeks ago. It was supposed to take out the system o...
10/06/2026

👏👏👏👏
Vicroads sent us an email advising us of this 'planned upgrade' weeks ago. It was supposed to take out the system over the long weekend with all online facilities restored by Tuesday 9th. We've now been told to start using paper certificates again, only we finished our book years ago and now have to email and apply for a new book and wait for it to be posted out. *sigh* well done vicroads. Until we either get a new book, or they get the website up and running, we are roadworthy-less.
We'll let you know once we can do them again

Its big job week at His n Hers, with a spattering of services thrown in, and some staff missing here and there. Joshie i...
10/06/2026

Its big job week at His n Hers, with a spattering of services thrown in, and some staff missing here and there.
Joshie is away sick, and Craig and I have been tag teaming, driving our son to and from his first school camp, so its been a bit of a hectic week!
In the diary today is:
A Nissan duallis for a service
A Nissan Xtrail for a service, great brakes, tyres and radiator.
A Toyota Hiace for a service.
A Toyota Camry for a rear main seal.
A Holden Astra for a second hand gearbox and a new clutch kit.
A Mazda CX30 for a service and brake fluid flush.
A Kia Sorrento for a pre-purchase inspection (which also includes a RWC inspection and diagnostic scan).
A Nissan Juke for a new EGR valve (motor out), a service and rear brakes.
And a Toyota 79 series for a service, new front diff assembly, front brakes and swivel hub kit.
Obviously some of those cars are here for multiple days! Its sleep over time in the workshop!

😎💪

What did everyone get up to on their long weekend? We didn’t go camping for a change - we split (with help) and stacked ...
09/06/2026

What did everyone get up to on their long weekend? We didn’t go camping for a change - we split (with help) and stacked 7t of firewood, I washed and clipped (Thanks ) Chief, we went bowling where Craig wiped the floor with Jack and I with 3 strikes in a row!
Did you go anywhere fun?

We have some back to the short week to find some staff are sick 😷🤒🤕 and we are fairly short staffed, eekk! We are reshuffling bookings and aren't taking anymore cars for this week as a consequence. Want in for next week? Tuesday is your day!

😎💪

I'm sure you all realise, but we're closed today for the King's Birthday Public Holiday!We'll be back tomorrow at 7.30am...
07/06/2026

I'm sure you all realise, but we're closed today for the King's Birthday Public Holiday!
We'll be back tomorrow at 7.30am!

Address

4/120 Canterbury Road
Kilsyth, VIC
3137

Opening Hours

Monday 7:30am - 5pm
Tuesday 7:30am - 5pm
Wednesday 7:30am - 5pm
Thursday 7:30am - 5pm
Friday 7:30am - 4:30pm

Telephone

+61387616200

Alerts

Be the first to know and let us send you an email when His n Hers Automotive Solutions posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Share

Category