04/06/2026
Itβs so awesome to have such wonderful customers ! This is what makes it all worth it for us π§π§πππ
Iβm a huge believer of giving credit where credit is due (especially when it comes to small businesses), so today I want to give a shout out to Tom and Emma at AutoPlus Autoexperts - Frankston.
My car needed new brakes and with the weather weβve been having lately they couldnβt be put off any longer, and for the first time ever, yesterday I walked away from a mechanic feeling good (even after parting with a few hundred dollars).
From the friendliness of Emma when I rang for a quote and appointment to Tom meeting me in the carpark when I arrived and not only explaining what work needed to be done but actually showing me the different parts of the brakes - both the well worn ones off my car and the new replacements.
Tom and Emma are a great example of how hard work, friendliness and great customer service paired with a passion for cars help our small businesses thrive. Thank you to you both and for the first time ever, I now look forward to future car services.