04/06/2026
After a non-fault accident, most drivers instinctively claim through their own insurer.
But that means opening a claim on your own policy, paying your excess, risking your no-claims bonus, and potentially being left without the replacement vehicle or repair standards you expected.
Auto Claims Assist gives you another option.
We handle your claim directly through the at-fault driver’s insurer, helping to keep your own policy untouched while making the process as straightforward as possible.
With Auto Claims Assist, you can expect:
✅ No excess to pay
✅ Your no-claims bonus protected
✅ A like-for-like replacement vehicle
✅ Repairs using new, manufacturer-approved parts with a lifetime guarantee for as long as you own it
✅ One dedicated claims handler from start to finish
Best of all, there’s no cost to you.