22/07/2026
Fleet operators are becoming increasingly frustrated by how some manufacturers and dealer networks respond to vehicle faults.
The Association of Fleet Professionals says members have raised issues around handbrakes, tyres, windscreen sensor software, alarms and EV traction batteries.
Some fleets say they are being told their problems are one-offs, only to find other operators are facing the same issues.
For dealers and aftersales teams, this is where downtime becomes a brand reputation issue. If parts, technician capacity or warranty support are too slow, fleets may start looking elsewhere.
Are fleets getting enough support from OEMs and franchised networks when vehicles go wrong?
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