16/07/2026
We wonβt charge you for it, if you donβt need it!
This client was originally booked in for ceramic coatings all round.
During the wash stages we noticed that the wheels were already ceramic coated right the way through.
We could have just coated them again and took the payment from the client.
To be honest he would have never known that they were already ceramic coated.
But thatβs not the business we are building.
So we informed him that it was not necessary and showed him why.
It saved him an unnecessary bill and further built his trust for us, so if we recommend something in future he will know he actually needs it.
Honesty really is the best policy in business.
Weβve built a strong, positive reputation over the years by always being honest with our clients, through every interaction.
You will grow more, build a better reputation and earn more money by being honest at every opportunity than trying to earn a little bit extra from each client when they donβt need what you are selling them.
VVSValet π
Mobile Valeting & Detailing π
Hertfordshire based. Nationwide Coverage.
π 07973899897
π vvsvalet.co.uk