Jon Bond Performance

10/22/2026

Watch the damage that another rebuilder did to this TRD MP62, making it too expensive to repair for this customer.

10/21/2026

FYI: We wish to assure our customers, that our websites were patched at 9:30am CST as we found out about the zero day security issue, late yesterday as we employ staff and have security contracts in place that informed us within a few hours. Software became available this AM at around 9am with our host, that patched the vulnerability.

Over 54.9 million websites were affected yesterday and today by hackers and the NSA released information on it this AM. It was a level 9.5 out of 10. Be careful with any website, banking software, ect until you know the website is resolved. Most responsible companies will have patched, or put the system offline until resolved.

10/19/2026

Let's talk reviews.

All companies get bad reviews. I recently went to the #1 rated beach in the USA, Siesta Key Beach. While I was there chilling, we watched a family get up and move several times as they found issue with one thing after another. Instead of sitting back and de-stressing, they found it stressful. I wondered how many bad reviews a free place with free parking would have. Yep. There are alot of complaints and negative feedback. There were complaints about the parking, the long walk to the beach, not enough life guards (apparently someone wanted the life guards watching their kids and not them), seaweed and dead fish (which does happen after a storm- it is an ocean).

Most negative feedback stems from someone who is NOT happy with their life, or they don't read information or apply logic.

A great example of logic, or lack there of is when McDonald's won the hamburger wars of the 80's with a 1/4 pounder because the public thought a 1/3 pounder was smaller.

Apparently this customer didn't like my honesty.

10/18/2026

We were the first, to work with IHI Turbo America, to create new, full internal replacement parts for your L6 Merucry Verado Supercharger.





https://jonbondperformance.com/product/service-mercury-verado-l6-200-400/

10/16/2026

We did a full remanufacture and restoration of this customer's supercharger, but with a customer picked color.

10/12/2026

Cameron is out for un-planned personal and I am stuck at an airport due to the hurricane. Please be patient. Technicians are working, but there is no administrative staff in right now. Tha k you.

10/06/2026

10/02/2026

We usually do humor or sarcastic posts and then typically keep our nose down and go to work. I am told that this doesn't count anymore for marketing. So here is a more serious post.

Side note: as soon as you hit record, air compressors will always run. 😀

09/26/2026

When a mouse, decides to make your noise maker, his winter home, all you have left is body parts.

09/16/2026

Effective immediately:

Issue: At least once per hour, a potential customer will call. Repeat call. Call both lines. Email. FB messenger, then call some more. This causes the voicemail system to fill up, leaving no space or time for us to help good intentioned people.

It is just Cameron and I that answer phones. Real people. Spending real time on the phone. No secretary that lacks industry knowledge. No AI. No call center in India. Just two people, with decades of experience in an industry, that spend 8 to 10 hours a day on the phone, sometimes 7 days a week.

Temporary Solution: To combat the entitled, want it now individuals, the team has been instructed to respond to these individuals last. Need help, leave one message like civil people. Don't fill up the voicemail box with 30 seconds of nothing, 20 times on two phone lines. This wastes everyone's time to go through these messages every hour. Plus it fills the box to capacity so that respectful customers can't get proper help.

Disrespectful and impatient? No problem. We will pack your items on our time, and you can provide us a label to ship where you want it to.

Are you a 3rd party? If so, don't expect us to communicate with you. It may be your supercharger, but if the name isn't on the paperwork, we don't know who you are and will not answer to you. Legal actions matter, so we only communicate or follow the instructions of the person who's name is on the paperwork submitted with the supercharger.

Permanent solution:

We will be moving to an automated attendant. This way, those customers that waste our time with repeat calling ( we call it phycho calling), will have to spend 15 seconds listening to a message before getting a mailbox. While this means everyone has to move through a message, we believe it will cut down on call background interuptions of constant beeping in the background and wasted time listening and deleting empty messages.

Almost all drama created over the last year was caused by impatient, entitled individuals. Some of these people are 3rd parties. This causes real, good intentioned customers to be forced to wait, while we deal with the loudest.