Collision Safety Consultants

Collision Safety Consultants Collision Safety Consultants provides post-repair inspections and automotive consulting for diminished value claims and consumer safety.
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Yes, this is a total loss.I know it’s hard to believe, but here’s the truth: you can’t determine the extent of damage fr...
06/11/2026

Yes, this is a total loss.
I know it’s hard to believe, but here’s the truth: you can’t determine the extent of damage from a picture.
A customer from Iowa contacted me after her 2018 GMC Yukon XL Denali 4WD with 120,663 miles was declared a total loss by State Farm. She ran off the road into a ditch. At first glance, the body damage appeared minimal. However, the vehicle had taken on water, and the engine had hydrolocked.
In typical fashion, State Farm assured her, “No problem, we can fix it. It’ll be better than new.” Blah, blah, blah.
After spending over $15,000 attempting to repair the vehicle, electrical gremlins continued to appear. Eventually, it was determined that the Yukon needed a new engine. After months of delays and failed repair attempts, they suddenly shifted gears and started pressuring the owner to get out of the rental vehicle and accept their lowball total loss offer.
And, once again, the offer was based on the ever-unreliable CCC valuation report.
According to State Farm, the Yukon was worth only $22,647.
Looks like it was time to put “the Farm” out to pasture once again.
To State Farm’s credit, they did hire a reputable appraisal company. After a professional and productive discussion, we reached an agreement that the actual cash value of the Yukon was $29,500.
The result? The SUV owner got an additional $6,853
The lesson remains the same:
Never trust the people who owe you money to determine how much money they owe you.
If you’ve been told your vehicle is a total loss and something doesn’t seem right, get a free second opinion before accepting the insurance company’s offer.

I got a phone call from my good friend Ralphie. He said and I quote “Amanda smoked a deer. I’m gonna need your help.” Sh...
06/10/2026

I got a phone call from my good friend Ralphie. He said and I quote “Amanda smoked a deer. I’m gonna need your help.” She totaled her 2024 Chevrolet Tahoe Z71 4WD with 15,129 miles. National General (an Allstate company) told him according to them and CCC the Tahoe was only worth $61,601. Knowing this offer was way too low, he hired me and said “come on Billy ,let’s Go” it didn’t take long before sensible negotiations became just chatter. We didn’t have - big disagreement in this matter. We ultimately agreed the SUV was worth so much more, the ACV was actually $70,700 not including tax out the door. You heard that right, National General’s original offer was certainly not kind, but with the use of my services he got an extra $9,099. Never trust the people that owe you money to determine how much money they owe you.

National General ( an Allstate company) tried to take advantage of a first responder. I was not about to let that happen...
06/09/2026

National General ( an Allstate company) tried to take advantage of a first responder. I was not about to let that happen, not on my watch. A captain with the Kannapolis fire department was referred to me after he totaled his 2022 GMC Sierra 1500 Limited Elevation Double cab 4WD with 137,288 miles. Ole Nat Gen tried to burn him with the “industry standard” ever so unreliable CCC market valuation. They said, based on our data compiled by the company that we pay millions to every year we only owe you $ 20,096.97. Their report deducted for “prior damage“ and condition adjustment. Funny how after I look at the vehicles that they claim had prior damage and poor condition the vehicles are absolutely perfect just like this one was. The Capt invoked the appraisal clause, and hired me. I suited up and was ready for a fight, because their evaluation was nowhere right. One of the tactics insurance companies use is to contact the financial institution and pay off the vehicle. This confuses consumers because they think they can’t do anything further, but luckily he consulted with me and I told him this didn’t change a thing, as long as he hadn’t signed the power of attorney. The the insurance companies Appraiser and I agreed the truck was actually worth $26,400. The negotiations went well and the settlement was quick the amount of money they tried to cheat him out of, about made him sick. The increase in value I got him with $6,304. I got him what he was entitled to nothing less nothing more. Never trust the people that owe you money to determine how much money they owe you.

We got a few more BUCKS for the NY Bronco. A couple called me from Walworth NY. State Farm tried to put their 2023 Outer...
06/04/2026

We got a few more BUCKS for the NY Bronco. A couple called me from Walworth NY. State Farm tried to put their 2023 Outer banks edition 4WD out to pasture and only pay em $44,495 for their SUV, yep, based on the ever inconsistent lowballing CCC. We saddled up and RO Dee O’d! The Farm put their independent bust Bronco buster up against Billy the kid. Well you know what I did. I Cowboyed up and I went 8 seconds. When the dust settled their cowpoke was no joke. We shook hands and agreed the Bronco was actually worth $46,600. Sakes alive that’s an additional $2105. You know me I’ve got a $600 flat fee. They netted an extra $1505. I think that’s a decent little ride. Never look a gift horse in the mouth, and Never let the Farm determine how much money they owe. Yes it’s a total loss so please don’t ask how or why. It’s totaled… end of story.

Oh HAIL no! The bad neighbor State Farm tried the ice one of their own customers when their 2017 Ford Escape SE with 83,...
06/03/2026

Oh HAIL no! The bad neighbor State Farm tried the ice one of their own customers when their 2017 Ford Escape SE with 83,469 miles was beat up and totally by hail. Well the Farm used - you guessed it- CCC to try to justify them only owing them $9768. That was cold! We knew it was worth more than that. The customer hired me using the appraisal clause in their policy. They were from Missouri and said they were in a hurry. I said they really didn’t know me so of course they said you’re gonna have to show me. I said “they won’t mess with the kid ,so show them is what I did.” I negotiated with the Farm’s appraiser. Luckily, he wasn’t a storm chaser. We agreed the Ford was actually worth $12,500. It wasn’t just luck I was able to get em $2732 more Bucks. Never trust the people who owe you money to determine how much money they owe you. We never fail getting customers more money when it comes to Hail.

tried to cheat a gunny Sgt. I said not on my Watch. A veteran wrecked his 2022 Ford Super Duty F-350 Platinum Crew Cab...
06/02/2026

tried to cheat a gunny Sgt. I said not on my Watch. A veteran wrecked his 2022 Ford Super Duty F-350 Platinum Crew Cab 4WD with 64,888 miles. Of course they used the same ole unreliable “industry standard” one sided CCC market valuation report. They said “ according to US we only owe you $61,019.” The Gunny said “you are funny. Ain’t no way USAA, I’ve hired Billy, and he’s gunna make you pay.” They hired a very respectable appraisal company that was extremely close to my valuation. We made a slight compromise and agreed the truck was actually worth $70,000 Bucks. That’s almost $9,000 more. The gunny was so grateful he almost jumped for joy. Now wouldn’t that have been be funny seeing a jumping for joy gunny. Never ever trust the people who owe you money to determine how much money they owe you. Even when their commercials tell you they protect the military.

Address

6116 W Wilkinson Boulevard
Belmont, NC
28012

Opening Hours

Monday 10am - 5pm
Tuesday 10am - 5pm
Wednesday 10am - 5pm
Thursday 10am - 5pm
Friday 10am - 5pm

Telephone

+17047479337

Website

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