10/27/2026
How do customers buy vehicle parts now?
SEMA's 2026 Market Report breaks it down:
36% order in the store and pick up or install there.
34% order online or by phone and have it shipped home.
22% order online or by phone, then pick up or install in the store.
9% order in the store and have it shipped home.
That third group is worth a look. The report says online ordering with in-store pickup or install "has seen growth in recent years." Among customers 16 to 29 it's 27%. For ages 60 and up it's 12%.
For body finishing products like decals, wraps and window tinting, 20% ordered online and picked up or installed in a shop.
If you run a shop: make it easy to order ahead, and make the install the reason they walk in.
Source: SEMA Market Research, 2026 SEMA Market Report.
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