Guidepoint Systems

Guidepoint Systems Guidepoint is a pioneer in vehicle Telematics. With a company owned and operated 24/7/365 response centers at the core providing assistance to our members.

ABOUT US

The Guidepoint Journey

Our Story

Guidepoint Systems is a leading supplier of vehicle telematics solutions to automotive original equipment manufacturers (OEMs), dealerships, commercial fleet managers, rental car companies and individual vehicle owners. In addition to its innovative hardware and software as a service (SaaS) solutions, Guidepoint operates fully staffed 24/7/365 call cent

ers in the U.S. and Mexico to provide services directly with vehicle owners, dealerships and fleet managers.

Stay Connected. Stay Ahead.Vehicle maintenance shouldn’t come as a surprise.Guidepoint helps drivers stay informed with ...
06/05/2026

Stay Connected. Stay Ahead.

Vehicle maintenance shouldn’t come as a surprise.

Guidepoint helps drivers stay informed with mileage-based reminders, vehicle health insights, and service notifications designed to help keep your vehicle running at its best.

A smarter ownership experience starts with staying connected.

06/04/2026

We’re live on Car Dealership Guy today.

Guidepoint Systems was featured in the Car Dealership Guy Industry Spotlight alongside one of our customers Ferris Hamdan from Wesley Chapel Honda. We talked about what vehicle data is telling you right now: battery state of charge, DTC fault codes, fuel level, true odometer. Guidepoint surfaces all of it before your customers even know something is wrong.

That’s what keeps them coming back to your service lane.
Full episode: [link in comments]


Thanks to Sam D'Arc, Jay Law and the whole
Lets us know in the comments what you found most valuable from the show.

Big news — Guidepoint Systems is featured in the Car Dealership Guy Industry Spotlight this Thursday(6/4).We talked abou...
06/03/2026

Big news — Guidepoint Systems is featured in the Car Dealership Guy Industry Spotlight this Thursday(6/4).

We talked about what GPS vehicle protection actually does for dealers beyond theft recovery: vehicle health alerts, service lane retention, and protecting every customer’s second-largest investment.

Follow along Thursday when the episode drops.

THURSDAY!Our VP of Sales Karen Chagnon and GM Ferris Hamdan, a current customer of Guidepoint Systems will be featured i...
06/01/2026

THURSDAY!
Our VP of Sales Karen Chagnon and GM Ferris Hamdan, a current customer of Guidepoint Systems will be featured in the Car Dealership Guy. Come listen to a dealer share how Guidepoint is helping them sell more cars, and increase PVR using our solution.

Stay Tuned.

Vehicle protection gets framed around theft. That's only part of what Guidepoint does.After your vehicle sells, the devi...
05/29/2026

Vehicle protection gets framed around theft. That's only part of what Guidepoint does.

After your vehicle sells, the device keeps reading:

Your true odometer — the actual dashboard reading — fires service alerts at the right mileage.When your factory warranty is approaching its end based on actual mileage, your dealership knows. When your first oil change interval hits, the data is there before you have to think about it.

The vehicle health data your dealer's service team sees between your visits means they can reach out before a warning light becomes a problem. The actual fault code, the part identified, the appointment ready.

That's a different kind of ownership experience. It starts at the dealership, and it doesn't end when you drive home.

Ask for Guidepoint at delivery.

If you purchased Guidepoint GPS protection at your dealership, you're on a subscription term.Before it lapses, here's wh...
05/27/2026

If you purchased Guidepoint GPS protection at your dealership, you're on a subscription term.

Before it lapses, here's what stays active when you renew:

✔ True odometer tracking: real mileage from your dashboard, not GPS estimates
✔ Vehicle health monitoring: battery state of charge, fuel level, fault code alerts
✔ DTC diagnostics: specific fault codes and plain-language descriptions when a warning fires
✔ Real-time GPS location and motion alerts}
✔ 24/7/365 Response Center recovery if your vehicle is ever stolen

Renewals are available through your dealership or directly through Guidepoint Systems. If your term is approaching and you haven't heard from your dealer, reach out; it's worth confirming your coverage is current.

Today, we honor and remember the brave men and women who made the ultimate sacrifice for our country.Their courage, serv...
05/25/2026

Today, we honor and remember the brave men and women who made the ultimate sacrifice for our country.

Their courage, service, and sacrifice will never be forgotten.

This Memorial Day, we pause in gratitude for those who gave everything for our freedom.

Not all vehicle protection products do the same thing.Before you leave the dealership, ask what the GPS device actually ...
05/22/2026

Not all vehicle protection products do the same thing.

Before you leave the dealership, ask what the GPS device actually reads: Is it location only? Or does it read the actual vehicle; true odometer from the dashboard, battery state of charge, and specific fault codes when your check engine light fires?

Guidepoint is a telematics system. It reads the vehicle directly through OBD-II. That's the same port your mechanic uses when you come in for service.

The difference matters for service alerts, warranty timing, battery health, and what happens when your vehicle is stolen.

One device. Installed at delivery. Ask for Guidepoint.

In 1999, GPS in a consumer vehicle was not a standard feature. Stolen vehicle recovery meant police reports and waiting....
05/20/2026

In 1999, GPS in a consumer vehicle was not a standard feature. Stolen vehicle recovery meant police reports and waiting.

Guidepoint Systems started building the infrastructure to change that outcome.

What 25 years of recovery operations produces is not marketing language. It's a trained specialist team that knows how to coordinate with law enforcement across jurisdictions. It's a Response Center that has managed more cases than most people will ever hear about. It's a process refined across hundreds of thousands of real situations.

When we say "24/7/365 Response Center with active case management and direct law enforcement coordination” that is not a feature description. It is a description of an operation that has been running continuously since the Clinton administration.

The device is installed at the dealership. What's behind it was built over 25 years.

One Guidepoint unit. 21 vehicles recovered.Earlier this month, a truck rental customer reported a stolen rental truck fr...
05/19/2026

One Guidepoint unit. 21 vehicles recovered.

Earlier this month, a truck rental customer reported a stolen rental truck from a hotel in Montreal,Quebec. Our Customer Support team got to work immediately, tracking the vehicle in real time and coordinating directly with Quebec law enforcement across multiple shifts.

On April 28, the truck was located at a service repair facility and successfully recovered.

But that’s not where the story ends.

Because our unit led law enforcement to that location, Quebec Police were able to recover 20 additional stolen vehicles being stored at the same facility, none of which were equipped with GPS tracking.

One connected vehicle broke open an entire theft operation.

This is what 25+ years of stolen vehicle recovery infrastructure looks like in practice: trained support specialists working around the clock, real-time GPS visibility during active events, and direct law enforcement coordination that delivers results.

Recoveries like this remind us that connected vehicle technology isn’t just about protecting oneasset. It’s about the ripple effect when the right system is in place at the right moment.

To the truck rental team, our Customer Support team (Mary and Michel, outstanding cross-shift work), and Quebec law enforcement: thank you.

Address

25231 Dequindre Road
Madison Heights, MI
48071

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18774773463

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