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Monday 8am - 5:30pm Tuesday 8am - 5:30pm Wednesday 8am - 5:30pm Thursday 8am - 5:30pm Friday 8am - 5:30pm

German Car Support

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New Brighton, MN
German Car Support

This system was developed for BMW technicians requiring BMW technical support. Members post problems and exchange help and ideas 24 hrs a day from members.
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BMW branded Automotive Tech Support and Equipment.

07/22/2026

🔧 Join the Conversation with Platinum Group Therapy (PGT)! 🔧

Have you ever wished you could sit down with other professional technicians and talk through difficult diagnostic cases?

That's exactly what Platinum Group Therapy (PGT) is.

PGT is an exclusive bi-monthly meeting for German Car Support Platinum Members, where technicians from across the country come together to discuss real-world BMW, MINI, Volkswagen, and Audi diagnostic challenges.

During these live sessions, we:
✅ Review difficult repair cases
✅ Share diagnostic strategies and best practices
✅ Discuss programming and coding concerns
✅ Learn from each other's successes and mistakes
✅ Answer questions in a relaxed, interactive environment

Whether you're looking for a second opinion on a difficult vehicle or simply want to expand your diagnostic knowledge, PGT is one of the best benefits of being a Platinum Member.

📅 Next Meeting: Thursday, July 23
🕖 7:00 PM Central

Not a Platinum Member yet? This is just one of the many benefits available through a German Car Support Platinum membership.

07/16/2026

🛠️ Throwback Thursday 🛠️

Remember when the hardest part of replacing a radio was finding the anti-theft code?

Pull the radio.
Install the replacement.
Enter the code.
Done.

Today, replacing an infotainment unit may require:
🖥️ Programming
🔐 Online authentication
🔑 Security certificates
⚙️ Coding
📡 Backend server communication

What used to be a 30-minute repair can now depend on software, network access, and manufacturer servers.

The dash may look the same...

But the repair process has changed dramatically.

07/14/2026

🔧 Tech Tip Tuesday 🔧
Don't Panic When BMW Services Go Down
When BMW AOS, ISTA, or AIR experiences an outage, take a moment before assuming it's an issue with your computer or installation.
One of the first places to check is the message board at the bottom of the BMW TIS login page. BMW often posts notices about planned maintenance, known outages, or service interruptions there.
If there isn't a message and you're experiencing an issue, submit an AOS Support Ticket. The more technicians who report the concern, the more visibility BMW has into the issue, which can help prioritize a resolution.
Before reinstalling ISTA or making major changes to your system: • Check the BMW TIS login page for service messages. • Verify whether other technicians are experiencing the same issue. • Submit an AOS support ticket if appropriate. • Avoid making unnecessary changes until the outage has been confirmed or resolved.
Sometimes the fastest fix is simply waiting for BMW to restore the service not reinstalling software that wasn't the problem to begin with

07/09/2026

🛠️ Throwback Thursday 🛠️

Remember when every BMW, Volkswagen, Audi, and MINI came with a paper owner's manual, service booklet, radio code card, and maintenance records neatly stored in the glove box?

A quick look through the booklet could tell you where the vehicle had been serviced, when the timing belt or major maintenance was performed, and sometimes even who had worked on it.

Today, much of that information is stored digitally or not documented at all.

The technology has improved, but there's something nostalgic about opening the glove box and finding a complete history of the vehicle waiting inside.

Who else remembers flipping through those maintenance booklets before starting diagnostics?

07/07/2026

📈 TECH TIP TUESDAY 📈

When a scan tool code isn't giving you the full picture, it's time for the oscilloscope.

Codes like "circuit range/performance" or intermittent sensor faults on VW, Audi, and BMW vehicles often can't be diagnosed with a multimeter alone. A scope lets you actually see the signal in real time catching voltage dropouts, noise, or timing issues that a code reader will never show you.

✅ The tip: for crank/cam sensors, wheel speed sensors, and communication bus issues (like CAN), a quick scope capture can confirm whether the signal itself is bad before you replace a perfectly good part.

07/04/2026

Happy 4th of July from German Car Support!

As we celebrate Independence Day, we want to wish everyone a safe and enjoyable holiday with family and friends.

Whether you're spending the day at a cookout, watching fireworks, or getting some well-earned time away from the shop, we hope you have a great holiday weekend.

Thank you to all of our members and the incredible community that continues to learn, share knowledge, and support one another every day.

Happy Independence Day, and stay safe!

07/02/2026

🛠️ Throwback Thursday 🛠️

Remember when ordering a manual transmission was the norm—not the exception?

Every dealership lot had them.
Every technician repaired them.
Every new technician learned to drive one.

Today, finding a new vehicle with a manual transmission is becoming increasingly rare, and many younger technicians have never driven one.

Whether it was replacing a clutch, diagnosing a noisy throw-out bearing, or teaching someone how to get moving without stalling, manuals were once a daily part of life.

Three pedals.
One shifter.
A direct connection between the driver and the car.

Who else misses the days when manual transmissions were standard?

06/30/2026

This overview introduces the core features of the GCS Collabtic platform, including logging in, managing technician accounts and passwords, navigating announcements and knowledge articles, searching BMW and VW/Audi cases by fault code, creating effective support tickets, and tracking case activity. We will also cover the Collabtic mobile app, including notifications, announcements, case management, and creating or responding to support requests from your mobile device. By the end of this session, you'll understand how to efficiently use Collabtic to access technical support, search the knowledge base, and manage your cases.

06/26/2026

😂 TGIF! 😂

Customer: "It only does it sometimes."

Technician: "Can you make it do it?"

Customer: "No... but it did it all week."

Technician: Starts the vehicle...

Vehicle: Behaves perfectly.

Happy Friday! Here's hoping all of your intermittent faults decide to cooperate before the weekend. 🔧

Address

New Brighton, MN
55112

Opening Hours

Monday	8am - 5:30pm
Tuesday	8am - 5:30pm
Wednesday	8am - 5:30pm
Thursday	8am - 5:30pm
Friday	8am - 5:30pm

Website

https://germancarsupport.com/

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