06/26/2026
"I had an outstanding experience working with Chase Craven at Family Ford. I contacted several Ford dealers while searching for a very specific F-350 configuration, and Chase immediately stood out because he actually listened to what I was looking for. Instead of trying to sell me whatever was on the lot, he took the time to understand my requirements, searched for the right truck, and stayed engaged throughout the entire process. There were a few unexpected twists along the way, including finding the right truck, comparing multiple options, coordinating accessories, and working through the trade. Chase was responsive, transparent, and proactive every step of the way. When an issue came up, he communicated quickly and always came back with a solution. Buying a vehicle remotely was new to me, but Chase made the process incredibly smooth and straightforward. By the time I arrived to pick up the truck, everything was ready exactly as promised. If you’re looking for someone who values relationships, communicates well, and genuinely works to earn your business, I highly recommend Chase Craven and the team at Family Ford. Thank you again, Chase. We love the truck."
