03/06/2026
Something different from the usual injector work...
I was asked to advise on a quote a "little 81 yr old" lady got from a dealership to repair her cars electric power steering which stopped working. She received a quote for replacing the power steering unit, front suspension components & even the wiper blades.... for a cool *R 154 000* which was the value of her car & obviously she couldn't afford it..
I suggested that we have a look & performed a diagnostic test... to see if we could assist in any way...
Few hours later, electric power steering was working, no new parts needed & the next day, she was back on the road... Even with a full service & repairs to EPS the bill was less than 8% of what Lexus had quoted...
Thats the difference between understanding what you are diagnosing, reading a computer & sucking your thumb, thinking that you're a master dealer technician!!!
Thanks for the new customer Lexus...